In each of the states, individuals posing as Department of Insurance (DOI) employees are contacting agents and brokers by telephone, and are informing them that their license may be cancelled as the result of outstanding fees / penalties. They are then told that by providing their credit card and social security numbers, the matter can be resolved over the telephone. 

The Insurance Commissioners of all states are warning agents and brokers that these individuals are not employees of the DOI and are attempting to scam insurance agencies for financial gain. It is not the policy, practice or procedure for the DOI to request credit card or social security information over the telephone, with regards to a payment.

Trends such as this tend to travel from state to state. For this reason, NAILBA wants to be proactive in warning you of the identified trend.

If you receive a telephone call similar in nature, you are advised not to provide the caller with any personal information and contact your state’s Department of Insurance.